Just a small selection of the wonderful comments from our customers



Please let the driver of our coach from last night, who took us from Steeple Morden to Wicksteed and back, that he did a brilliant job!!

His driving was  relaxed and steady and he, himself, was a kind, considerate and  polite young man.

Meant to get his name when I left the coach but you know how it is, a few drinks and the brain just seizes up!!

I was the one who thanked him as I alighted, by giving him a seasonal hug and peck on the cheek.


Thank you one and all and Merry Christmas!!


I just wanted to highlight how impressed I was with our driver, Chris. He represented your company excellently and was extremely helpful in the way he completed his work throughout the week. Please pass this on.

Many thanks


Nobel School

Dear Everyone at Cozys

Thank you so much for the coach to Melton Mowbray today It arrived promptly and was very comfortable indeed Chris was really superb and although the weather was appalling we had  really special day out

We look forward to future events

Best wishes


Just a bit of feedback from our trip with you on Wednesday 27th September. 


Stewart our coach driver is one in a million and a lovely fella.  Totally reliable and brilliant with our members keeping them at ease when on the lift.


Please pass this feedback on to his manager as he is worth his weight in gold.


We love Stewart


Dear Justin

What a day! but in the end everyone thought Chris was wonderful and I thank him most sincerely on behalf of us all for keeping cool at such a frustrating time. I am a little surprised that there was no notification of the M1 road closure at the start of our journey as it apparently was closed from 7 30am.


The other problem was that the Road was not closed at the M1 junction 13 advising of the problem ahead(Not your fault I know)


It would have put at least 30 mins on our timetable which meant if all had gone to plan gave us 2 hours to our coffee stop  and time for a 30 min delay en route.


Our next Hire is for Thursford and I will confirm pick up nearer the time. If Chris is free would he like to drive?

Thank you the coach ride although long and arduous journey  was very comfortable.



Good morning Justin


My apologies for not contacting you sooner but I would like to express to you from our Chairman and all the Members that went on our outing last Wednesday to The Lazy Otter Pub for lunch how pleased we all were with Julia, our driver and your Company.  You have never failed or let us down in any way.  Julia was very considerate to all our members and made them feel happy and this means a lot to senior members.


As soon as The Club make arrangements for another outing I will be in contact with you.  Your service is outstanding.


We were very happy with the service provided by Cozys on our trip yesterday The drivers were all very cheerful and any problems with the transport were due to changes in arrangements made by the UCAS Fair organisers and traffic problems which were out of the control of the coach company.


Please thank your drivers for their prompt arrival and good service.  Your quote was extremely competitive which is why we chose Cozys and I will certainly contact you for any future quotes and recommend you to colleagues.



John Henry Newman

Have just seen the news on the Comet home page that you have won again at the 2015 Showbus Awards.

From everyone at Whitehill Junior School, well done! You certainly deserve the award.



Steve Mills

Heatteacher - Whitehill Junior School


We would just like to comment on the driver who drove the bus for our school trip yesterday to Stoke Bruerne, he made a very good impression and the teachers said that he engaged well with the children and all the staff.


The children also commented on what a nice driver he was.  They want him to drive them to Cadburys World!!

Sue Anthony - Derwent Lower School

Good morning Dawne and Tasha


The Chairman and all the members of Orwell Friendship Club would like to Thank you for arranging the coach outing to Bressingham.  Our driver Stewart, as usual, was considerate and helpful to all the members that needed the extra help getting onto the coach.  A very enjoyable day.


Thank you all again

Last weekend your company provided a coach driven by Phil McGee, to take my scout group from Finchley to Disneyland in Paris. We had a most excellent trip, and your driver was superb. He was patient, fun and entertaining and very professional, along with being a very good driver. The kids and leaders all had a good time as well. So thanks very much. R Wanders


The driver gave an exceptional service. Nothing was too much trouble and he is always very early!! K Stanbridge


Thanks so very much. Thought of transporting 9 teenage girls in a fleet of cabs did not go down well. I had seen your coaches deliver my daughter while at school in Baldock and thats why thought of you.

The girls also committed that they thought the journey was the best part.....go figure. J Bracken



Your driver was very professional and caring towards the senior citizens travelling on the coach. Orwell Friendship Club



Excellent service and good value for money. Will definitely book again! Thank you. B Tamizi

It was a shame about the weather but it's a chance you take in February.

Chris was a star, what a pleasant young man he is. Some of my customers were calling him young Nigel. He wasn't too impressed with that but I could tell he was Nigel trained. A safe, patient and comfortable driver. Good with the passengers.He can drive for me any time Nigel is not available. He gets 10 out of 10 from me.

Kind Regards



The driver was a credit to the company.  He was very early on arrival - although I think this was an error due to paperwork from the office.  He was extremely helpful throughout the day and nothing was too much trouble, expecially to our wheelchair users.  We are regular users of Cozy Travel and if we could we would request Stewart every time. K Stanbridge



We have always been impressed by all aspects of the service from price, office (lovely ladies always helpful and cheerful)and driver/coach.  The drivers have always been polite and helpful. Offley Endowed Primary School


Nigel our coach driver was fab, he talked us through all the procedure of Ascot, he had a laugh and a joke with us and even tuned the football in for us because it was the England game, He is a credit to your Company, Excellent service. L Paine


Excellent service - thank you.  We will book with you again for our Year 7 Residential Trip to Osmington Bay again in 2015. G Martin (Chancellors School)


Our driver, Gary, was excellent - he had some narrow country lanes to cope with plus a difficult entry into the venue. J Cook (U3A)

Stuart and Clive were excellent all week became part of the holiday. We would like to book 2 disabled coaches for next year. M Faulker (Holidays for disabled)


Fantastic service and professionalism from all members of your staff. Very impressed, will most definitely be using Cozy's again. J Tayler (4th Letchworth Scouts)


experience good, Dawn helpful, driver good, in fact all good. J Hilditch


Brilliant driver. S Preston


We always have good service from the company. The drivers were very helpful and friendly. H Savage


I think the drivers name was Andy - he couldn't have been more helpful and professional.  He went the extra mile and returned some lost property to the school the following day. Pixmore Junior School


Always an excellent service. Thank you for all you help. R Wilburn


Very Good Service all round. Thank you. Floyd Automatic Tooling


The coach driver was extremely helpful and provided an excellent service.  We will definitely use Cozys coaches again. K Stanbridge



Excellent service with the Company and the driver.  The Friendship Club would always use your coach service as the passengers are elderly and are treated with respect by your driver. J Ellison


Steve was great and made the whole experience much less stressful. A real star.

We will certainly be using Cozys again. Maria


Your driver was very considerate and helpful with all the passengers, who are senior citizens. J Ellison


Our driver was excellent. He was not only curteous to the staff and passengers but to other road users. We would love to have him as our driver on every occasion. If there is an employee of the month we would highly recommend him. G Cook

Cozy Travel Ltd, Unit 2, Wireless Station , Chestnut Lane, Royston, Herts, SG8 5JH
Tel:  0345 265 8888
Company No: 2994788

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